| From: | Martin Michlmayr <tbm(at)cyrius(dot)com> |
|---|---|
| To: | Filipus Klutiero <chealer(at)gmail(dot)com> |
| Cc: | Robert Brockway <robert(at)timetraveller(dot)org>, spi-general(at)lists(dot)spi-inc(dot)org |
| Subject: | Re: Issue tracking system |
| Date: | 2018-02-17 18:12:07 |
| Message-ID: | 20180217181207.xfks5c3ppc3nj6zo@jirafa.cyrius.com |
| Views: | Raw Message | Whole Thread | Download mbox |
| Thread: | |
| Lists: | spi-general |
* Filipus Klutiero <chealer(at)gmail(dot)com> [2018-02-17 10:10]:
> > http://spi-inc.org/corporate/rt/
>
> Thank you very much. I would replace "you can open a new ticket by
> sending an email to the following address at the |rt.spi-inc.org|
> domain" with "you can open a new ticket by sending an email to *one
> of the following addresses* at the |rt.spi-inc.org| domain".
>
> Also, it would be important to either link to RT documentation
> explaining how it works, or to explain: 1. The format of mails. If
> Subject corresponds to ticket title and the body directly
> corresponds to ticket description, just stating that would clarify.
> 2. How to obtain a ticket identifier, or if that is not possible, a
> confirmation that a ticket was opened.
I believe these points are now addressed. Thanks.
--
Martin Michlmayr
http://www.cyrius.com/
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